By Bob Reiss

In the spirit of Halloween, we’re compiling some tips to prevent you from being spooked, bitten or harmed by your telecom contracts!  Below are some of the most challenging problems our clients face every day as they seek to purchase and operate their assets.

Technological Obsolescence – this might be the scariest issue of all! Do you have DSL service that’s outdated, RG-59 that won’t support all the new features Providers are offering?  Are your residents complaining about available internet speeds? Are there constant service tickets and calls? Does it seem like someone is always in your office and feel they overpay for services you provide? How will you retrofit the building for improved services? Who will pay for new wire, materials and construction?

These are valid questions and issues RealtyCom deals with every day – we understand our client’s main objective is to operate successful properties and there are many competing priorities.  In these situations, there are options available both with franchise operators and tertiary or internet-only providers that may resolve your issues. An individual assessment and plan must be formed to address the specific problem. We utilize our due diligence team, engineering and construction planning teams, as well […]

RealtyCom Partners’ is dedicated to bringing thoughtful multifamily telecom solutions to our Clients. In 2018 alone, our Clients purchased and sold a combined 103,000 apartment units. For each of these transactions, an integral part of our process is to collect and review our Clients’ service provider agreements, allowing us to compare current and future service options and revenue models. Ultimately our goal is to research and identify contract terms and bring opportunities for future services and negotiations that will accomplish our Clients’ goals of highest resident satisfaction and revenue yield.

Our Director of Business Operations, Bob Reiss, oversees our due diligence team and has been in the telecom industry for over 20 years. Joining us from Charter Communications and Comcast he has extensive experience with contract management and negotiation. Bob answers the top 3 questions asked by Clients:

1. What are some of the contractual obligations of telecom agreements that I should be aware of?

There are several areas of concern RealtyCom pays special attention to, including: automatic renewal terms, mandatory assignment at sale, wiring ownership in perpetuity, potential for conflicting marketing rights granted to two or more providers, early termination fee schedules, bulk (owner-paid) […]