About Susan Krok

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So far Susan Krok has created 8 blog entries.

RCP Celebrates 13 Years

Each year the RealtyCom team eagerly awaits our annual Anniversary to celebrate our business and hard-working team. Each September we’re able to have everyone across 6 states come together and kick up their heels and have some “play time” together.  Our 2019 event was no exception!

It’s not often our entire RCP team is together in one place, so a big thank you to our remote employees who traveled to our Marin headquarters to join in on the fun.

After a round of mingling with our fabulous folk, and photo booth hilarity, we were entertained with a roaring 20’s Murder Mystery interactive performance. Who knew we had so many great actors at RealtyCom!

We certainly have a lot to celebrate in 2019:

  • Our 70+ loyal clients (management of over 585,000 units)
  • Adding two new RCP team members, reaching 29 employees
  • First company wide training day on the San Francisco Bay
  • Expanding upon our services and creating new partnerships to enhance our Client services
  • Hitting $1M+ collected for Clients in our revenue share recovery program
  • Exceeding 300,000 units under our Revenue Management, collectively producing over $796K each month for our clients
  • Managing 150+ active construction projects
  • New […]
By |2019-09-18T11:12:33-06:00September 18th, 2019|

Giving Back To Our Community

Giving back to our community is important to the RealtyCom team, and at least twice a year we eagerly participate in charitable events.

We recently made swift work of putting together care packs for our local homeless center. We hope our small contribution will make a homeless person feel that someone cares, and that they matter.

As always we had a lot of fun in the process – check out those beautiful RealtyCom smiles.

By |2019-08-07T23:57:14-06:00August 7th, 2019|

Revenue Management Done Right

One of the most important functions of our business is management of the recurring revenue payments to ensure accuracy and avoid non-payment to our clients.  This asset management function is often overlooked, since it’s nearly impossible for a busy management or accounting team to stay on top of collecting and reviewing each report in detail and to work with the Service Providers to rectify issues.  While RealtyCom has always managed the payment process for our clients, we’ve recently expanded upon our revenue management program. In the short time we’ve offered these services, we have recovered nearly $1M in unpaid revenue on contracts our client’s inherited or that were negotiated prior to their engaging RealtyCom. So, we asked our VP of Accounting, Catherine Ratté, to explain common issues that lead to client’s being underpaid and the detail types of issues her department rectifies daily –

  1. Could you give us a broad overview of how RealtyCom manages so many payments, and the process your team takes to collect and audit payments?

Collection and auditing of revenue payments is increasingly complex due to each Service Provider having different payment terms, revenue share scales (fixed/flat/variable), missed reporting or information, and changing points of contact.

RealtyCom currently […]

By |2019-06-12T21:04:24-06:00June 12th, 2019|
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