Bulk Internet and Managed Wi-Fi…Don’t Just Set It and Forget It!
By: Rush Blakely
Many of our clients are deploying managed property-wide Wi-Fi or other bulk purchase internet programs to improve the resident experience, create operational efficiencies for the property and staff, and yes, increase net operating income.
Property-wide managed Wi-Fi requires Owner and property staff involvement during the deployment phase – site surveys, installation of equipment and wiring, in-unit access, revision of lease agreements, and getting residents connected. However, we have found too many times after services are up and running, additional support is needed to ensure a continued reliable connection and happy residents.
That’s why RealtyCom Partners offers network monitoring and support services for Owners with property-wide managed Wi-Fi or bulk internet as a subscription service. Unlike traditional marketing and revenue agreements, the owner is sponsoring the service provided to residents – our service ensures support during the entire agreement and is cancelable at any time.
Before a client chooses a particular service provider proposal, RealtyCom provides a financial analysis of the contract value and reviews the scope of work. Once a service provider proposal is accepted, transition planning and project management begin with a comprehensive plan for training and a […]