OpTech Conference Recap: The Future of Managed Wi-Fi & Multifamily Connectivity
By: Rush Blakely and Cristy Boucher
Our team just returned from one of the most forward-thinking industry conferences of the year – one that continues to signal a major shift in how multifamily owners and operators need to be thinking about connectivity, Managed Wi-Fi, and the regulatory environment surrounding bulk services.
Our conversations with more than 20 service providers, combined with sessions led by industry experts, reinforced one message: the landscape is changing fast, and owners who understand these shifts will be best positioned to deliver a better resident experience while protecting operational and financial outcomes.
Below are our top three takeaways in case you missed the event, along with insights into where providers are headed in 2026 and why states are becoming the new drivers of telecom regulation.
- Legislative Knowledge Is Now a Competitive Advantage
If one theme dominated our discussions at this year’s conference, it was the accelerating pace of legislative and regulatory change. New and emerging state laws governing bulk and Managed Wi-Fi deployments – particularly around fees, resident opt-outs, and what owners can or cannot charge – are reshaping the way communities must structure their service agreements. Expect continued scrutiny of:
- bulk billing agreements
- owner chargebacks
- resident opt-out rights
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