The Client Services department is responsible for ensuring a consistent positive experience for each of our clients. We provide a customized experience for each of our partners and are responsible for ongoing communication, advocating for their needs, managing day-to-day requests and inquiries, as well as having an overall understanding of our client’s business and needs. We oversee the entire life cycle of a property from acquisition, due diligence and onboarding, proposal negotiations and execution of new Service Provider agreements, to ongoing management needs, and finally recapitalization.
Chief Operations Officer
(415) 755-4512 ext. 207
Since joining the team in 2013 Cristy Boucher has led RealtyCom Partners’ client services/sales team, while overseeing business operations and contract processing. As Chief Operations Officer she is responsible for a number of functional areas including systems management, training and development, CRM implementations, reporting procedures, and customer and technical support.
Cristy is a licensed California Real Estate Broker, and prior to joining RealtyCom was on the board of the National Association of Residential Property Managers (NARPM). She holds a Bachelor of Arts degree in Communications from Dominican University of California and is a graduate of the Berkeley Executive Leadership Program.
Client Services Manager
(415) 755-4512 ext. 216
Kelly joined RealtyCom Partners as Client Services Manager in 2016. She works closely with our Chief Operations Officer to support our Clients in all aspects of the project cycle, and to be a resource for all on-going telecom asset management. She ensures our Salesforce database is accurate across our portfolio of Clients, as well as provides Agency Agreement administration. Kelly brings over 15 years of diversified experience in Research & Development, Accounting and Client Management.
Senior Client Account Manager
(415) 755-4512 ext. 205
Anne Gieseke has been part of RealtyCom Partners since 2013. As Senior Client Account Manager, Anne oversees the contract process from due diligence to contract execution, while providing expert level property assistance. Anne’s responsibilities include preparation and analysis of financial proposals, as well as interaction with Property Owners and Managers to ensure all parties are benefiting from each telecom opportunity. Anne joined RealtyCom with over 20 years of combined experience in the Cable and Property Management fields, with a focus in Project and Account Management. She holds a Bachelor of Science degree from Chico State University in California.
Debra is our Contract Administrator and previously worked with RealtyCom Partners in capacity of Project Manager for 6 years. She enjoys software and analytics, problem solving, forging great relationships and team building. Debra is a graduate of the University of Texas, business administration. She holds a California Real Estate License and worked in Title and Escrow for 12 years, prior to RealtyCom. Debra lived in California for over 30 years and is a mother of twin daughters and 3 grandchildren. Now located in the Great Pacific Northwest, she enjoys hiking the Oregon great outdoors, fly fishing and drinking any kind of craft IPA.
Client Account Manager
(415) 755-4512 ext. 209
Jo Valderas recently joined RealtyCom Partners as Client Account Manager and brings over 10 years of experience in residential real estate sales, multi-family leasing and property management, as well as operational and client retention. Jo holds a degree in Business Administration from the University of Santo Tomas in Manila, Philippines and is a California Certified Resident Manager (“CCRM”) and is licensed salesperson with the California Bureau of Real Estate. Jo loves to travel and explore the world.
Client Account Manager
(415) 755-4512 ext. 220
Laura joined RealtyCom Partners as Client Account Manager and brings over 10 years of management and operational experience. Previously she managed all operations, sales, and marketing of a busy athletic club to ensure her members needs were not only met, but exceeded on a daily basis. Laura attended Dominican University in San Rafael where she studied Liberal Arts.
(415) 755-4512 ext. 226
Susan Krok recently joined RealtyCom Partners as Office Administrator and brings nine years of office management experience from diverse industries. She is the core of our company providing support to our HQ and offsite teams. Susan will be key in facilitating and managing our company events, trainings, and day-to-day operational support. Susan’s interests include hiking, cooking, wellness and art.